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Chicago 12, Melborne City, USA

+88 01682648101

[email protected]

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IT & HR Management

What’s Benefit

By integrating the ServiceNow® platform with Petabyte Technologies' expertise in service management, we're revolutionizing IT's ability to empower businesses and customers.

Turn your Technology Vision
into REALITY

Petabyte Technologies can help you transform IT Operations Management using ServiceNow ServiceWatch™. This software suite is a complete and integrated services operations solution that builds seamlessly on your existing ITSM investment – including CMDB, Incident and Problem Management, Change Management, and Service Catalog.

Problems You May Face

  • ☛ Manual discovery for business services and assets
  • ☛ Business services and IT infrastructure misaligned
  • ☛ Manual process to detect and diagnose services issue.
  • ☛ No self-service  model causes wasted time by IT staff
  • ☛ A weak governance model that allows drifting in processes and tools
  • ☛ Risky planned outages for service upgrades

Our Solution Offerings

  • ☛ Automate discovery of business services/IT infrastructure
  • ☛ Bridge the gap between services and infrastructure
  • ☛ Automate detection/diagnosis across IT systems
  • ☛ Automatic provisioning/configuring of requested services
  • ☛ Better governance—ensure a process that can be audited
  • ☛ Reduce risks by seeing the impact ahead of time

Curious About Our IT & HR Maagement Services? Ready to Answer Your Inquiries. ​

Considering our IT & HR Maagement services? Feel free to connect with us, and we’ll be readily available to offer dedicated support and insights tailored to your queries. Your success is our commitment.

Human Resources

HR Transformation enhances HR efficiency, aligning services with business needs for measurable value. Our integrated solutions cover strategy to execution, incorporating people, processes, technology, and information. Service management, particularly ServiceNow HR Service Management, offers a scalable and automated approach to delivering HR services effectively, improving overall service quality.

IT Service Management

Petabyte Technologies accelerates ITSM journeys with proven methodologies, spanning strategy to operations. Beyond core ITIL/ITSM, it specializes in enterprise-wide service delivery, change management, and workforce optimization. The company conducts ITSM Compliance Assessments for strategic implementation of best practices, providing objective evidence and action plans for sustained excellence and compliance alignment.

IT Asset Management

Asset management is evolving with increased transaction volumes, demanding investors, and regulatory pressures. To thrive, businesses need to adapt to changing capital allocation, technology reliance, and customer engagement. Petabyte Technologies’ Asset Management experts provide global reach, local expertise, and a tailored approach to help navigate this complex landscape, ensuring success in the ever-changing environment.

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